Restaurant POS Software in Ahmedabad for Busy Counters and Kitchens

Ahmedabad eats out in very different ways depending on the side of the river. Dhandhaan handles table service and quick counter service in the same installation, which matters in a city with both.

• Family restaurants and cafes in Satellite, Prahlad Nagar, Bopal and along SG Highway: floor-wise table layouts, captains on Android phones, and table merge for big groups.
• Quick-service and snack counters around CG Road, Navrangpura and Maninagar: short-code item entry and parcel billing with no table.
• Thali dining halls on Ashram Road and in the old city: fast repeat bills and a clear day-end report.
• Farsan and sweet shops with a seating section: one counter for parcels, one area for dine-in.
• Multi-outlet groups: each branch keeps its own menu, printers and invoice series.

The product page for our restaurant POS software lists every feature.

Dhandhaan is sold at one flat yearly price, the same in Ahmedabad as anywhere else in Gujarat. A single branch pays ₹12,999 a year. A business with more than one branch pays ₹23,999 a year. Nothing is added per bill, per order or per UPI payment. Hardware is separate and bought by you from any vendor, so you can shop around the computer markets in the city or reuse a PC and printers you already own.

Our post on restaurant POS software price in India explains how flat pricing compares with per-bill plans.

We are based in Rajkot, so Ahmedabad installations are planned rather than same-day. Most of the preparation happens remotely before anyone travels.

Before the visit: you share the menu as an Excel sheet and we import it, including half and full sizes, add-ons and the GST rate per item. We also confirm your printer models and how many kitchen counters need their own tickets.

On the visit day: our engineer installs the counter app on your Windows PC, sets a fixed IP address on every printer and maps items to the correct kitchen printer. Fixed addresses matter because a printer that changes address overnight stops receiving tickets.

Training: cashiers learn billing, settlement, discounts and the Z report at the counter. Captains learn table orders on their own phones during a quiet hour, including how to add items to a running table and how a cancelled item reaches the kitchen. Go-live is usually within a week of the menu being ready, and follow-up questions are handled by phone, WhatsApp and remote access.

Ahmedabad has good fibre coverage, yet outlets in basements, mall food courts and crowded old-city lanes still see the connection drop at the worst moment, and heavy monsoon rain can take a line down for hours. A POS that needs the cloud for every bill stops with it.

Dhandhaan keeps the working copy of your data inside the outlet. The counter PC acts as the branch server. Captain phones and printers reach it over local Wi-Fi, so an order taken at table 12 still prints in the kitchen with no internet at all. Sync to the cloud happens later, by itself, and the owner's reports fill in for the hours that were missed.

For power, put the counter PC, the Wi-Fi router and the printers on a UPS. Ten minutes of backup is enough to cover most switchovers to a generator. Our guide on billing when the internet is down covers the setup.

Some Ahmedabad restaurants need more than billing. Check this list first, because these are not part of Dhandhaan today:

• No inventory, stock or recipe costing.
• No live link with food delivery apps yet. Delivery orders are entered at the counter as parcels.
• No ordering by guests from the QR menu. Guests can view items, photos and prices only.
• No app for iPhone.
• No kitchen display screen. Tickets are printed.

Its strength is control at the counter. Print Bill gives a provisional bill and keeps the table occupied, while Settle takes payment and issues the final invoice number. Discounts above a set limit need a manager PIN, every void is written to an audit log, and the owner reads hour-wise and item-wise sales from a phone. For a demo, WhatsApp +91 7265004040.