Real questions Indian education business owners ask us during scoping calls. Detailed answers, no fluff.
How much does a custom school ERP cost in India?+
A focused school ERP for a 500-2,500 student K-12 institution typically costs ₹6 lakh to ₹18 lakh, with the most common range being ₹9-12 lakh for admissions, attendance, fees, exams, and a parent app. Larger institutions or chains with multi-branch consolidation, RFID attendance, and library/transport modules usually invest ₹18-32 lakh. Annual maintenance, hosting, and SMS/WhatsApp credits typically run 12-18% of build cost. We offer modular pricing so a school can start with admissions + fees (₹4 lakh) and add modules each year. SaaS options exist but get expensive after 1,000+ students because of per-user pricing.
Can your LMS handle live classes, recorded videos, and offline access?+
Yes. Live classes use Zoom SDK or 100ms with attendance auto-capture, in-class polls, and a one-click 'attended' record in the LMS. Recorded videos stream via AWS CloudFront with adaptive bitrate so they play smoothly on 3G/4G in tier-2/3 India. We support download-with-DRM-lite for offline viewing on mobile so students in low-connectivity areas can study without buffering. Quizzes, assignments, and notes attach directly to each lesson. The LMS integrates with the school ERP so attendance and grades flow into the master record without duplicate entry.
How do you handle parent communication and reduce front-office calls?+
We treat parent communication as a product, not an afterthought. The parent app sends daily attendance, homework, fee dues, and announcements with read receipts, and supports multilingual messages (Gujarati, Hindi, English). Critical alerts (fee due, exam schedule, holiday) also go via WhatsApp Business API on approved templates so they don't get marked as spam. A parent ticketing module lets parents raise queries from the app, and the front office handles them with SLA tracking. Schools typically see 40-60% fewer calls within 3 months because parents have answers in their pocket.
Is the system compliant with DPDP Act and child-data privacy rules?+
Yes. The DPDP Act 2023 treats children's data with extra care — verifiable parental consent is required for processing, and we capture this during admission with timestamped digital signatures. We default to data minimisation: storing only what's required for the stated educational purpose, with role-based access ensuring teachers only see their own classes. Data retention policies follow the institution's accreditation rules (typically 7-10 years for academic records). Data is hosted in AWS Mumbai region with encryption at rest, audit logs for every record access, and a deletion workflow for students who leave the institution.
Can you integrate with biometric attendance and RFID systems?+
Yes — we work with most popular biometric devices (eSSL, Mantra, Realtime, Matrix) and RFID gates. Biometric punches sync to the ERP every few minutes via a local agent, even when WiFi is intermittent, and the system auto-flags anomalies like proxy attendance or missing punches. For staff, we link biometric attendance to payroll for accurate working-hour and leave calculations. For students, parents get an instant entry/exit notification on the app, which is one of the most-loved features by parents and a strong selling point during admissions.
Can the platform handle online admissions and multiple boards (CBSE, ICSE, state)?+
Yes. The admission module supports custom forms per programme/grade, document upload, application fee payment via Razorpay, and an admission committee workflow with shortlisting, interviews, and offer letters. Curriculum templates exist for CBSE, ICSE, IB, IGCSE, and major state boards (Gujarat, Maharashtra, Karnataka), so report cards, grading scales, and pass criteria are pre-configured. Multi-board institutions can switch templates per programme. We also handle merit lists, waitlists, and seat allocation rules. Most schools cut admission processing time by 60-70% and offer a much better first impression to parents in the process.
