Software Development for Healthcare

We treat health data as Sensitive Personal Data under the DPDP Act 2023 from day one. That means AES-256 encryption at rest, TLS 1.3 in transit, field-level encryption for PII, role-based access control with audit logs, and explicit consent capture for every data-sharing action. Hosting is on AWS Mumbai region for data residency, with daily encrypted backups and a documented breach-response runbook. For ABDM-linked features we follow the official Health Data Management Policy. We also help clinics draft patient privacy notices and conduct an annual security review at no extra cost for the first 12 months.

Yes — we build ABDM-compliant patient onboarding using the official ABHA-ID creation and linking flows, plus consent-driven health record access via the Health Information Exchange and Consent Manager (HIECM). We support FHIR R4 record formats so your EHR data is portable across hospitals and government health programs. Integration includes ABHA address verification, HFR (Health Facility Registry) linkage, and HPR (Healthcare Professional Registry) for doctor profiles. Clinics that adopt ABDM gain visibility on the official PHR app and unlock interoperability with public-health programs like Ayushman Bharat PMJAY.

We build telemedicine platforms aligned with the Telemedicine Practice Guidelines 2020 issued by the Board of Governors / NMC. This includes patient identity verification, doctor RMP number capture, mode-of-consultation logging (video/audio/text), a structured digital prescription with the doctor's signature and registration number, and a 3-year auditable record of every consultation. Video uses Twilio or 100ms with end-to-end encryption and works on slow 4G. We also support multi-language consent screens (Hindi, Gujarati, English) and integration with pharmacies and labs for prescription fulfilment.

A focused HMS for a 30-100 bed hospital usually ranges from ₹14 lakh to ₹40 lakh, depending on modules. The base build (registration, OPD, IPD, billing, pharmacy, EHR) is typically ₹18-25 lakh and ships in 5-7 months. Add-ons like radiology PACS integration, NABH-compliant indicator dashboards, insurance TPA workflows, and ABDM linkage are scoped separately. We offer a phased approach so you can start with OPD + billing + EHR (~₹10 lakh, 3 months) and expand later. Annual maintenance is typically 15-18% of build cost and includes updates, hosting, and support.

Yes — we deliberately design web-first flows because 35-40% of Indian patients won't install another app for occasional use. Our standard stack offers a mobile-optimised PWA (Progressive Web App) for booking, reminders, and report download via secure tokenised links sent on WhatsApp and SMS. Patients can complete intake forms on the link itself, no login required for one-time visits. Loyal patients still get a full app with history, family profiles, prescription refills, and lab home-collection booking. This dual approach typically lifts online booking adoption to 55-70% within six months.

Yes. Our PMS architecture is multi-tenant and multi-location from the ground up, with role-based access so a regional manager sees consolidated data while a centre head only sees their own. Doctors can hold appointments at multiple branches with non-conflicting calendars. Centralised pharmacy and lab inventory are tracked per location with inter-branch transfer workflows. Reports roll up at branch, region, and company level. We've deployed similar setups for diagnostic chains and dental groups across 5-12 centres, with new branches typically going live in under 2 weeks once the core platform is in place.