
Key Takeaways
- 1What hardware does a restaurant need for billing
- 2Restaurant POS machine price in India: typical ranges
- 358 mm vs 80 mm thermal printers: which one goes where
- 4The network: router, fixed IP addresses and cabling
- 5Three restaurant billing hardware setups with cost
Quick Answer
A restaurant needs a counter PC, thermal printers for the bill and each kitchen counter, a Wi-Fi router, Android phones for captains and a UPS. In India a small counter setup typically costs ₹40,000 to ₹70,000, a 20-table restaurant ₹75,000 to ₹1.4 lakh, and a three-kitchen restaurant ₹1.1 lakh to ₹2.1 lakh. Prices vary by brand and city. Buy LAN or Wi-Fi printers, not USB-only models, and budget the software separately.
This guide is for owners who are opening a restaurant or replacing a billing system and need a hardware budget before speaking to a dealer. By the end you will know which items are essential and which are optional, what each typically costs in India, and what a complete setup looks like for a small counter, a 20-table restaurant and a restaurant with three kitchen counters.
What hardware does a restaurant need for billing
People searching for a "restaurant POS machine" usually picture a single device. In practice a restaurant billing setup is a small network of ordinary devices, each doing one job.
- Counter PC: where the cashier bills and settles. A normal Windows desktop works. An all-in-one touch terminal is the same thing in a tidier body.
- Bill printer: a thermal printer at the counter for the customer bill.
- Kitchen printers: one thermal printer per kitchen counter for order tickets.
- Router and network: Wi-Fi for the captain phones, and LAN cable for the printers and the counter PC where possible.
- Android phones for captains: to take orders at the table.
- UPS: to keep the PC, router and printers running through short power cuts.
- Optional: a cash drawer, a customer-facing second screen, and a 4G backup router.
The software decides which of these you can use. Dhandhaan restaurant POS software, for example, runs its counter app on a Windows PC and its captain app on Android phones, so there is no need for a proprietary terminal.
Restaurant POS machine price in India: typical ranges
The ranges below are what restaurant owners in Gujarat typically pay for dependable mid-range units. Prices vary by brand and city, and by whether you buy online or from a local dealer who installs and supports the item. Treat them as planning figures and take two quotes.
| Item | Typical price range | Notes |
|---|---|---|
| Windows desktop PC with monitor | ₹25,000 to ₹40,000 | Keyboard billing; can also act as the branch server |
| All-in-one touch POS terminal | ₹30,000 to ₹60,000 | Saves counter space; touch billing |
| Mini PC as a separate branch server | ₹15,000 to ₹30,000 | Optional, for larger restaurants |
| Thermal printer, 58 mm | ₹2,500 to ₹4,500 | Narrow paper, about 32 characters a line |
| Thermal printer, 80 mm with LAN or Wi-Fi | ₹5,000 to ₹12,000 | Wider paper, usually with auto-cutter |
| Wi-Fi router | ₹1,500 to ₹4,000 | Dual band; one that allows fixed IP addresses |
| Extra Wi-Fi access point | ₹2,000 to ₹5,000 each | For a second floor or a long dining hall |
| Network switch and LAN cabling | ₹3,000 to ₹12,000 | Depends on distance to each kitchen counter |
| Android phone for a captain | ₹7,000 to ₹12,000 each | Entry-level phone with a good battery |
| Customer-facing second screen | ₹3,000 to ₹8,000 | Optional; shows the bill and UPI QR |
| Cash drawer | ₹2,500 to ₹5,000 | Optional |
| UPS, 600 VA to 1 kVA | ₹3,000 to ₹5,000 each | For PC, router and printers |
| 4G backup router | ₹2,000 to ₹4,000 plus data plan | Optional backup internet |
Thermal paper is the main consumable. A busy restaurant uses several rolls a day across the counter and kitchen printers, so buy rolls by the box and keep a week of stock.
58 mm vs 80 mm thermal printers: which one goes where
Both sizes print without ink, using heat-sensitive paper. The difference is the width of the roll and what fits on a line.
A 58 mm printer prints about 32 characters a line. A long item name with a size and an add-on wraps onto two or three lines, which makes a kitchen ticket harder to read at a glance. It is cheaper, smaller and uses cheaper paper. It suits a parcel counter with a short menu or a beverage counter.
An 80 mm printer prints about 42 to 48 characters a line, depending on the font. Item, quantity and notes sit on one line, the GST breakup on a customer bill looks clean, and most models cut the paper automatically. For the customer bill and for a busy main kitchen, 80 mm is the safer choice.
Three points that matter more than width
- Interface: choose a printer with a LAN port or Wi-Fi. A USB-only printer can only serve the one PC it is plugged into, and cannot receive tickets from captain phones through a branch server.
- ESC/POS support: this is the common command language of thermal printers. Most restaurant billing software expects it.
- Heat and grease: thermal paper darkens with heat. Mount the kitchen printer away from the stove and tandoor, at eye level, and out of the path of oil vapour.
The network: router, fixed IP addresses and cabling
The router is the cheapest item on the list and the one that causes the most trouble. Every order from a captain phone travels over Wi-Fi to the counter and then to a kitchen printer. If the Wi-Fi is weak at table 18, orders from table 18 will be slow.
Three rules keep a restaurant network reliable. Use LAN cable for the counter PC and for printers wherever a cable can be run, and keep Wi-Fi for the phones. Give every printer a fixed IP address, so that it is at the same address after a power cut or router restart. And keep the guest Wi-Fi, if you offer one, on a separate network from the billing devices.
The internet connection itself is a separate matter. Software with a local branch server keeps working inside the restaurant when the internet is down, as explained in our guide to offline restaurant billing software. The local network, though, must always be up, which is why the router belongs on a UPS.
Three restaurant billing hardware setups with cost
These three examples use the price ranges above. The low figure assumes entry-level units and the high figure assumes better-known brands with dealer installation.
Small counter: parcel, fast food or cafe
One counter PC, one 80 mm bill printer, one 58 mm kitchen printer, a router, a UPS and a cash drawer. No captain phones, because orders are taken at the counter. Budget ₹40,000 to ₹70,000.
20-table restaurant with one kitchen and a beverage counter
One counter PC, three 80 mm printers (bill, kitchen, beverage), three Android phones for captains, a router with one extra access point, a switch and cabling, a UPS and a cash drawer. Budget ₹75,000 to ₹1.4 lakh. A second screen for the UPI QR adds ₹3,000 to ₹8,000.
Three-kitchen restaurant on two floors
One counter PC, four 80 mm printers (bill, dosa counter, main kitchen, beverage counter), six captain phones, a router with two access points, a switch and longer cable runs, two UPS units, a cash drawer and a second screen. Budget ₹1.1 lakh to ₹2.1 lakh.
| Item | Small counter | 20-table restaurant | 3-kitchen restaurant |
|---|---|---|---|
| Counter PC | 1 | 1 | 1 |
| Bill printer, 80 mm | 1 | 1 | 1 |
| Kitchen printers | 1 (58 mm) | 2 (80 mm) | 3 (80 mm) |
| Captain phones | 0 | 3 | 6 |
| Router and access points | 1 router | 1 router, 1 access point | 1 router, 2 access points |
| Switch and cabling | Not needed | Yes | Yes, longer runs |
| UPS | 1 | 1 | 2 |
| Cash drawer | 1 | 1 | 1 |
| Second screen | Optional | Optional | 1 |
| Typical total | ₹40,000 to ₹70,000 | ₹75,000 to ₹1.4 lakh | ₹1.1 lakh to ₹2.1 lakh |
You can cut these totals by reusing what you own. A working Windows PC, staff phones kept at the restaurant, and an existing router that allows fixed IP addresses can remove ₹30,000 to ₹60,000 from a mid-size setup.
How Dhandhaan handles this: the hardware it runs on
Dhandhaan, the restaurant POS software by JK Tech Hub, is priced for the software only: ₹12,999 a year for a single branch and ₹23,999 a year for multi-branch. Hardware is bought separately, from any dealer you choose.
- Counter: the billing app runs on a Windows PC, by touch or keyboard, with F-key shortcuts and short-code item entry.
- Captains: the captain app runs on Android phones, with login by username and PIN. There is no iPhone app.
- Printers: ESC/POS thermal printers, 58 mm or 80 mm, on Wi-Fi or LAN with a fixed IP address. Each menu item is mapped to a kitchen printer, so one order prints separate tickets at each counter.
- Branch server: the counter PC or a mini PC acts as the local server, so captain phones, the counter and printers keep working over the restaurant's Wi-Fi when the internet is down.
- Second screen: the UPI QR for the exact bill amount can show on a customer-facing second screen and print on the bill.
- Owner: the web admin panel opens in a phone browser, so the owner needs no extra device.
Two limits to plan around. There is no kitchen display screen, so the kitchen works from printed tickets and you do not need to budget for kitchen monitors. And there is no card machine integration: a card payment is taken on your bank's machine and recorded in the bill manually.
What we learned installing printers in a real restaurant kitchen
JK Tech Hub built Dhandhaan for a multi-branch South Indian and fast food restaurant business in Gujarat that was moving off a hosted POS. The kitchen there has separate counters, each with its own printer, and most of the hardware lessons came from those printers.
The first was network addresses. A printer that receives its address automatically from the router can come back at a different address after a restart, and tickets for that counter stop. Setting a fixed IP address on every printer at installation ended the problem, and it is now a standard step.
The second was placement. A printer placed too close to a hot counter can produce grey, faded tickets. Moving it a short distance away and raising it to eye level fixed the print and made tickets easier to grab.
The third was power. A short power dip that restarts the router disconnects every captain phone for a minute or two. A small UPS on the router and switch costs far less than one lost dinner rush.
How to decide what to buy first
Choose the software before the hardware. The software determines the operating system of the counter, the type of printer and whether captain phones are needed. Buying a proprietary terminal first can lock you into one vendor.
Then spend in this order: network and UPS, printers, counter PC, captain phones, and optional items last. Owners often do the reverse, buying a large touch terminal and connecting it to the cheapest router in the shop. For the software side of the budget, see restaurant POS software price in India.
Related reading and next step
- Dhandhaan restaurant POS software: features and price
- Restaurant POS software price in India: models and 3-year cost
- Kitchen order ticket printing and setup
- Captain ordering app for restaurants
- Offline restaurant billing software: what works when the internet is down
Send your table count, number of kitchen counters and any hardware you already own through the contact page or WhatsApp +91 7265004040, and ask for a Dhandhaan demo with a hardware list for your floor.
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